💪WHO – Understanding People & Ownership
- Who are the key stakeholders involved?
- Who owns the product vision?
- Who is impacted by this work?
- Who might resist these changes?
- Who can help remove current impediments?
- Who benefits most from this delivery?
- Who needs more coaching on Scrum?
- Who is responsible for decision-making?
👉 These questions ensure clarity in roles, ownership, and accountability.
🙄WHAT – Clarifying Work & Value
- What is blocking the team today?
- What goals are we aiming for this sprint?
- What value does this work deliver?
- What assumptions are we making?
- What are the risks to success?
- What is outside the team’s control?
- What could improve collaboration?
- What experiments can we try next?
👉 These help teams focus on value instead of just tasks.
📍WHERE – Identifying Gaps & Opportunities
- Where are dependencies slowing us down?
- Where is transparency lacking?
- Where do we need more clarity?
- Where can knowledge be shared better?
- Where are teams duplicating effort?
- Where is progress most visible?
- Where do conflicts commonly arise?
- Where can we celebrate success?
👉 These questions expose process gaps and improvement areas.
🤔WHEN – Timing & Flow
- When is the best time to refine the backlog?
- When should we adapt the plan?
- When is work considered “Done”?
- When should impediments be escalated?
- When are stakeholders most available?
- When do we review improvement actions?
- When do we inspect progress best?
- When is coaching most impactful?
👉 These ensure right actions at the right time.
🤔WHY – Purpose & Motivation
- Why are we doing this sprint goal?
- Why is this backlog item valuable?
- Why is the team facing challenges?
- Why is velocity trending this way?
- Why aren’t stakeholders engaged?
- Why is work not meeting Definition of Done?
- Why does conflict exist in the team?
- Why should we adjust our practices?
👉 These questions uncover the root cause, not just symptoms.
🤔HOW – Execution & Improvement
- How can we remove impediments faster?
- How do we ensure sprint focus?
- How do we measure value delivered?
- How do we support Product Owners better?
- How do we handle outside pressure?
- How do we encourage collaboration?
- How do we build trust with stakeholders?
- How do we sustain continuous improvement?
👉 These questions drive action, execution, and growth.
🎉Conclusion
Great Scrum Masters are facilitators, coaches, and change enablers. By asking powerful questions instead of giving instructions, they empower teams to think critically, take ownership, and continuously improve.
Use these 48 questions as a daily reference during:
- Stand-ups
- Sprint reviews
- Retrospectives
- Coaching sessions
Because Agile success starts with better conversations.